Helping franchises thrive with local social media
Location-specific social media marketing, recruiting and reputation management outperforms “corporate” in terms of user engagement. We help you make this happen.
Testimonials
Chelsey Clair
domino's Pizza Franchisee - USAMike Simister
domino’s Pizza Franchisee - CanadaDanielle Claassen
domino’s Pizza Franchisee - USAJessica Knox
relationships Director at domino’s Pizza USA – Team DaksAlyece Smith
digital Media & Creative Coordinator at domino’s Pizza USA – Team RPM
Engage social media users with location-specific content
Location, location, location
In real estate "location" has been traditionally considered paramount. In today's business world the same could be true of social media. Location-specific (local) social media has more potential engagement than national (corporate) media content. It is closer to the user's needs, offers the human touch and reacts faster to change.
Build a network of locations
- Create a social media account for every location in your franchise
- Connect it to your franchise hub
- Start engaging locally and have your content shared with all the other franchisees within your brand
Quickly post to location groups
Post content to a single location or group of location with a single click. No need to switch accounts or recreate the content.
Create Social Media Content & Reply to Reviews with Link AI
Take the guesswork out of writing your social media content and let Link Ai, our artificial intelligence tool, write engaging copy for you!
When you receive positive or the unfortunately negative review, Link Ai will write personalized replies with your objective in mind. (Example: "save" a lost customer)
Display your location's Google reviews & stats to your team
- Utilize your location's digital communication board to display live Google reviews
- When customers submit your location's Google reviews your entire team can see what they said
- Encourage exceptional customer service from your team by automating customer feedback displayed in your location in real time.
Receive automated posts created by your franchisor
Link all of your social media accounts to your franchisor's "official" corporate social media account and automatically receive content created by your franchisor.
Customer Feedback CRM
Turn customer feedback into real conversations that drive loyalty and repeat business.
- Location-Specific Feedback Forms – Route customer feedback directly to the correct store for faster, more relevant responses
- Two-Way Customer Messaging – Enable real-time back-and-forth conversations between customers and location managers
- Team Visibility & Collaboration – Give your entire store team access to conversations for aligned, consistent service
- Retention-Focused Engagement – Resolve issues quickly and strengthen relationships before customers are lost
- Customer Opt-In Growth – Capture opt-ins for future marketing like coupons, promotions, and deals
- Centralized Interaction History – Keep all customer communication in one place for better follow-up and personalization
Learn from the best
- Take advantage of best practice sharing
- Increase collaboration with your brand
- Inspire each other and soar together
Social Media Direct Messaging
- Receive notifications & reply when your fans contact you via location specific social media
- Empower teams to direct message applicants instantly with facebook messenger
Start your marketing campaign with custom shorten URL links!
- We give you the ability to shorten any link and assign it to any location
- Track results
Integrate your Brand's Customer Care Cases with Linkasoarus
- Manage your cases in one place
- Assign cases to any employee
- Utilize analytics to optimize your case resolutions and improve customer retention
My Brand Ads Tracker
This "behind the scenes" secret marketing feature allows you and your teams the ability to easily track your own paid META ads results.
Knowledge Base
Check out our Knowledge Base! You will find tons of helpful articles on how to interact with your social media audiences, your customers via their reviews and how to interact with your peers.
An all-in-one management platform for your local franchise social media channels
Empower locations
Give each location a voice
Create & manage social media channels that match all of your franchise locations. Customize address, phone, email, location specific hashtag etc.
Link social accounts
Link all of your franchise's social media accounts under one umbrella
Stay connected
Connect your locations to your brand's official corporate social media page and use it as a source for quality content
Strive for 5 🌟🌟🌟🌟🌟 & Great Recommendations 👍
Send Google and Facebook Reviews instantly and automatically to your location managers, which will allow you to quickly respond to negative reviews resulting in increased customer satisfaction and loyalty.
Plan killer content
Schedule posts
Employ automatic post scheduling to various social media channels
See past & future posts
Use Post Calendar to see the best content of your fellow franchisees and use it in your locations
Automate quality
Set up your social media pages to auto-repost media from the official corporate page as original content with your custom hashtags
Engage your audience
Localized content
Add location signatures to social media posts
Make it location-specific
Create a social account for every franchise unit and post location-specific content as it has the highest level of engagement from potential and current customers.
Have one voice
Allow your top team to be the voice of local business
Supercharge your team
Delegate management
Delegate franchise social media management to supervisors and managers.
Collaborate
Collaborate and share ideas with other franchisees within your brand.